September 25, 2016 9:08 PM ET

IT Services

Company Overview of Aegis Communications Group, Inc.

Company Overview

Aegis Communications Group, Inc. provides outsourced customer relationship management (CRM) solutions and back office transaction support internationally. The company’s CRM service offerings include Web-enabled and telephone-based customer service, help desk, and customer acquisition and retention; multilingual communications programs; client service center facilities management; order provisioning, which is the transferring of data into clients' billing systems and customer records; up-selling and cross-selling of products and services; and database management. Its Web-enabled customer care services include online customer-initiated call back, automated email response, live Web text chat, p...

8201 Ridgepoint Drive

Irving, TX 75063

United States

Founded in 1985

3,700 Employees





Key Executives for Aegis Communications Group, Inc.

CEO of Far East and President of Global Strategy at Aegis Limited
Head of India's Bangalore facility operations
Vice President of Computer Source Applications
Senior Vice President of Customer Operations
Country Manager - China
Compensation as of Fiscal Year 2016.

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