Internet Software and Services
Company Overview of Xtime Inc.
Xtime Inc. develops cloud-based retention solutions for the retail automotive industry. The company offers Xtime Retention System, a cloud-based solution that increases performance by integrating service marketing, scheduling, and check-in into a unified system for consumers and service personnel; and Marketing 7, a marketing solution that enables dealerships to visualize unsold service capacity, launch promotions to target unsold time slots, and win back lost souls. It also provides Scheduling 7, a solution to capture demand anytime and anywhere through online, mobile, in-dealer, call center, and in-vehicle scheduling; Check-In 7, a solution that offers access to menus, inspections, recalls...
1400 Bridge Parkway
Redwood City, CA 94065
Founded in 1999
Key Executives for Xtime Inc.
Founder, President and Director
Founder and Chief Technology Officer
Chief Operating Officer and General Manager
Senior Vice President of Production & Support
Senior Vice President of Engineering
Compensation as of Fiscal Year 2016.
Xtime Inc. Key Developments
Cox Automotive and Xtime Integrate Dealertrack Service Pro with Xtime Solution
Apr 5 16
Cox Automotive and Xtime Inc. have announced the integration of Dealertrack Service Pro fixed operations product with Xtime customer engagement and retention solution to create a single solution that benefits dealers and car owners alike. The integration is designed to help dealers better capitalize on customer loyalty and operational efficiency opportunities for their parts and service departments by delivering a more comprehensive service experience platform. At the National Automotive Dealers Association (NADA 2016) Convention & Exposition this month, Xtime will demonstrate how this latest integration will create a service experience for vehicle owners that drives engagement and loyalty, optimizes departmental workflows, improves communications between advisors, technicians, parts employees and customers, and creates valuable long-term customer relationships.
Xtime Launches Spectrum, New Service Retention Platform to Deliver Superior Ownership Experience
Apr 1 16
Xtime announced the launch of Spectrum, the integrated, cloud-based system designed to drive owner loyalty through one service experience
platform. The system's four products' Invite, Schedule, Engage and Inspect powered by Service Pro were built to help service departments create a consistent, high-quality ownership experience that drives repeat business. Spectrum's products work collaboratively to modernize the service experience at every touchpoint. First, Xtime Invite's dashboards display real-time shop capacity, allowing dealerships to identify available time slots and use promotions to fill them. Then, Xtime Schedule offers customers consistent multichannel service scheduling across Web, mobile and in-vehicle systems. Next, Xtime Engage delivers tablet-friendly access to menus, pricing and service history, as well as integrated checkout and bill pay processes, to simplify the service lane experience. Finally, Xtime Inspect powered by Service Pro provides a powerful electronic inspection tool
coupled with workflow collaboration and interactive customer approvals to ensure that the service bay experience is an integral part of the customer journey. Each product operates within the Xtime Cloud, ensuring seamless and consistent customer and vehicle information from every department and for every customer. Additionally, robust reporting and analytics provide insight into short- and long-term trends that affect dealerships' shop capacity. Xtime is introducing Spectrum at the 2016 NADA Convention and Expo.
Xtime Powers Service Scheduling for Hyundai Auto Canada
Apr 14 15
Xtime is now the exclusive online service scheduling provider for Hyundai Auto Canada. By integrating Xtime's solution, Hyundai dealerships in Canada will be able to deliver a modern service retail experience that exceeds consumers' expectations, ultimately helping dealers attract and retain service customers. With Xtime's Scheduling 7 powering the Hyundai Car Care Scheduling platform, consumers get modern and seamless service scheduling experience. Owners will now have the ability to schedule appointments from any desktop or mobile phone, giving them instant insight into service availability. They can also select appointments based on preferred service advisor, sync appointments to their personal calendars and receive SMS and email reminders. This anytime, anywhere access enhances the ownership experience by catering to consumers' mobile habits and providing a new level of accessibility.
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