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August 04, 2015 6:24 AM ET

Diversified Telecommunication Services

Company Overview of Fonality Inc.

Company Overview

Fonality Inc. provides unified phone systems and applications for businesses. It provides communication tools, such as employee presence, drag and drop calls, voicemail to email or text, mobility, chat, click-to-email, screen share, and HD video collaboration solutions for internal communication; and contact center solutions for automatic call distribution, skills-based routing, real-time metrics, unlimited queues, and on-demand call recording, as well as barge, monitor, and whisper. The company also provides HD video collaboration and screen sharing solutions for video conferencing and online meetings; VoIP, voicemail to email transcription, and paperless fax services; business phone system...

5800 Granite Parkway

Suite 550

Plano, TX 75024

United States

Founded in 2004





Key Executives for Fonality Inc.

Chief Executive Officer
Executive Vice President of Finance & Administration
Chief Technology Officer
Compensation as of Fiscal Year 2015.

Fonality Inc. Key Developments

Fonality Appoints David Beagle as Vice President of Channel Development

David Beagle has joined business phone solution leader Fonality as the company's vice president of channel development. Prior to Fonality, Beagle served as the director of partner business management at ShoreTel.

Fonality Moves into New Headquarters Located at 6900 North Dallas Parkway to Support Growing Business

Fonality announced its move to a new corporate headquarters to support its growing business. The new headquarters is located at 6900 North Dallas Parkway, Suite 250, Plano, Texas 75024. The new space is a short distance from the current location and offers demonstration and training spaces that will more adequately meet the needs of the quickly expanding company, including the company’s own collaboration software and remote meeting technology. The new headquarters is located in the heart of Legacy Business Park with landscaped grounds, plenty of open space and pedestrian streets. Legacy Town Center is within walking distance and offers a variety of restaurants, hotels, a beautifully landscaped community park, and other retail options.

Fonality Issues Patent for Key Technology Behind its Hybrid-Hosted Solution

Fonality announced that it has been issued a U.S. patent on the system and method for a key component of the technology behind its Hybrid-Hosted solution. The technology provides centralized and synchronized configuration of data between multiple computer systems, and protects data in the event of a power or network interruption. Communication is the lifeline of a business – especially those with large call centers– and a few minutes of Internet downtime could trigger significant revenue loss. Fonality’s Hybrid-Hosted solution was designed to offer businesses the flexibility of the cloud, combined with the redundancy and assurance of traditional on-premise phone service. Many VoIP providers force companies to go all-in on the cloud and abandon their traditional phone systems, or remain locked into a PBX-based system. Fonality bridges this gap with a hybrid system that allows businesses to install their own equipment and software on-site, back everything up in the cloud, and maintain availability by automatically switching to traditional phone service in the event of an Internet interruption. With the technology behind Fonality’s Hybrid-Hosted solution, users experience centralized management of multiple systems, and can synchronize configurations between systems when one system is offline – such as during a power outage or network interruption. It also introduces system efficiencies by detecting changes to configuration files and then triggering a synchronizing of data.

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