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February 08, 2016 4:32 PM ET

Internet Software and Services

Company Overview of MaintenanceNet, Inc.

Company Overview

MaintenanceNet, Inc. develops and provides service revenue generation solutions. The company offers AutoQuote campaign engine, which automates the sales process and ServiceExchange service revenue generation platform, which provides quote and order, opportunity, advanced contract, and inventory management. Its services include data intelligence; analysis and reporting; and integration and optimization. The company’s clientele include Cisco, IBM, Insight, Lenovo, Schneider Electric, Avnet, American Digital, Verari Systems, and Comstor. MaintenanceNet, Inc. was founded in 2004 and is headquartered in Carlsbad, California. As of August 6, 2015, MaintenanceNet, Inc. operates as a subsidiary of C...

3115 Melrose Drive

Suite 250

Carlsbad, CA 92010

United States

Founded in 2004



Key Executives for MaintenanceNet, Inc.

Founder and Chief Executive Officer
Co-Founder and President
Vice President of Finance and Accounting
Vice President of Professional Services
Vice President of Global Sales
Compensation as of Fiscal Year 2015.

MaintenanceNet, Inc. Key Developments

MaintenanceNet, Inc. Expands Executive Team with Addition of Two Technology Industry Leaders

MaintenanceNet, Inc. announced it has expanded its executive team with the addition of Vice President of Global Sales Justin Crotty and Vice President of Professional Services Steven Merten. Crotty is an IT channel luminary who established the first distributor-offered recurring revenue and cloud services business model, and Merten brings more than 20 years of experience and accomplishments with world-class enterprise software and services organizations to the company. A 20-year IT channel veteran, Crotty joins MaintenanceNet following more than four years with NetEnrich, Inc., exiting the company as its general manager and senior vice president. Prior to that, he held senior management roles at Ingram Micro, Inc., where he led the Services Division and Ingram Micro Seismic, and helped pioneer North America’s first IT managed and cloud services distribution model. Merten’s experience spans the healthcare and technology industries, where he has served in an executive capacity with PricewaterhouseCoopers, Deloitte & Touche, Avnet Technology Solutions and, most recently, Infor. In leading the professional services organization at MaintenanceNet, Merten’s overriding directive is to optimize the customer experience for clients worldwide.

MaintenanceNet, Inc. Launches ServiceExchange Next-Generation Service Revenue Generation Platform

MaintenanceNet, Inc. launched ServiceExchange, its next-generation service contract management and automation platform. Now available, ServiceExchange offers a data-driven approach to service contract sales and renewals and is purpose built to benefit the entire value chain, from the manufacturer and its distributed sales ecosystem all the way to the end customer. Empowering internal sales teams and external channel partners to drive top and bottom-line revenue and a stronger customer experience, ServiceExchange grants sales professionals complete visibility into their customers' service contracts portfolios. Using a self-help, cloud-based approach to service contract management, ServiceExchange guides MaintenanceNet customers and their partners to attach more services to products, close more service renewals and manage product and service lifecycles to successfully capture ongoing technology refresh opportunities. Patent-Pending Design Fuels Speed of Customization, Evergreen Effect: Featuring a patent-pending Business Rules Engine (BRE) and advanced API integrations along with an AWS scalable data infrastructure, ServiceExchange allows ease and speed of customization and modification on a global, enterprise-wide scale as customers' unique business rules evolve. Built with the advantage of continuous improvement and flexibility to replace major components when necessary without the need for 'fork lift' platform upgrades, ServiceExchange is designed with an 'evergreen" effect in mind, according to Herron.

MaintenanceNet, Inc. Announces the Launch of 'The Modern Sales Manager's Guide to Crushing Quota'

MaintenanceNet, Inc. announced the launch of 'The Modern Sales Manager's Guide to Crushing Quota,' a comprehensive new e-book designed to empower and enlighten sales executives around the globe. A complimentary copy of the new e-book can be downloaded here. MaintenanceNet has also unveiled a new, updated website featuring a responsive design to optimize viewing across multiple devices -- from desktops to tablets and smart phones. The website offers a wide range of resources to manufacturers, distributors and their channel partners at no cost, including an array of recorded webinars, e-books and white papers that deliver insight into proven approaches to building recurring service revenue growth and profits. Now available, the new 'Modern Sales Manager's' e-book provides more than 30 pages of best practices and step-by-step guidelines designed to help sales executives consistently exceed their goals by leveraging the customer data they already have. From mining existing installed base data to identify and uncover sales opportunities, to reducing the barriers to sales success through automation and actionable business intelligence, the e-book is packed with results-driven strategies for fueling dramatic increases in recurring revenue. MaintenanceNet's AutoQuote(TM) solution and cloud-based service revenue generation platform give manufacturers and their channel partners a competitive sales edge and pave the way to stronger customer relationships. This past year MaintenanceNet delivered over three billion automated service quotes into the market worldwide, setting the stage for hundreds of millions of dollars in incremental revenue growth for its customers.

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