Internet Software and Services
Company Overview of LiveOps, Inc.
LiveOps, Inc. provides cloud contact center and customer service solutions. It offers various call types and channels, including customer service call center, outbound services interactions, inbound sales interactions, lead generation interactions, and self-service interactive voice response capabilities. The company also provides cloud contact center solutions, such as LiveOps Voice, a voice solution that provides TDM and WebRTC-enabled communications; LiveOps Chat, an online multichannel customer engagement solution; LiveOps Email, a multichannel digital customer engagement solution; LiveOps Social that allows users to listen and engage with social and mobile customers; and LiveOps CxEngag...
555 Twin Dolphin Drive
Redwood City, CA 94065
Founded in 2000
Key Executives for LiveOps, Inc.
Compensation as of Fiscal Year 2015.
LiveOps, Inc. Key Developments
Dennis Schmidt Joins LiveOps, Inc. as Senior Vice President of Global Operations
Jun 23 15
LiveOps, Inc. announced that Dennis Schmidt has joined the company as Senior Vice President of Global Operations. In this role, Schmidt will be responsible for managing LiveOps’ worldwide operations involving the support and development of all networks and systems for cloud platforms, and managing customer implementation and post-launch customer support. Schmidt has more than 20 years of experience building and leading teams to design and deliver complex next-generation networks and solutions. He was most recently Shoretel's Vice President of Networks and Systems Engineering covering Network Operations Centers for their Cloud Division.
LiveOps Supports Red Nose Day Telethon
May 21 15
LiveOps, Inc. announced that LiveOps has been selected to provide call center services for the live television broadcast of the Red Nose Day Telethon on May 21 from 8:00-11:00 p.m. Eastern Daylight Time. LiveOps’ network of more than 20,000 independent, at-home agents will be tapped to answer calls and process donations to raise money for children and young people living in poverty. LiveOps’ scalable contact center services solution ensures that agents are available when needed, but also offers the flexibility to scale down when necessary. This on-demand solution is comprised of highly skilled agents, making LiveOps an ideal partner for any organization that experiences fluctuating call patterns. The scalability, flexibility and security of this cloud contact center have earned the company credibility within the industry and have made LiveOps the go-to provider for telethons.
LiveOps, Inc. Names Vasili Triant as Chief Executive Officer
Nov 10 14
LiveOps, Inc. announced that Vasili Triant has been named Chief Executive Officer. Triant has served as interim CEO since June and was previously LiveOps' senior vice president of Cloud Application Sales.
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