May 29, 2017 10:45 AM ET

Professional Services

Company Overview of Peppers & Rogers Group

Company Overview

Peppers & Rogers Group provides consulting services in the areas of operational excellence, technology optimization, organizational readiness and training, and analytics. Its operations and technology excellence services include call center turnaround and management, channel strategy and operations, operational and process excellence, CRM implementation support, etc. The company’s learning innovation services comprise training and coaching, eLearning, curriculum development, social business management, performance management, organizational alignment, etc. Its customer insight analytics services focus on data strategy and governance, predictive analytics and modeling, management reporting an...

9197 South Peoria Street

Englewood, CO 80112-5833

United States

Founded in 1993



Key Executives for Peppers & Rogers Group

President and Managing Partner
Founding Partner
Age: 65
Founding Partner
Compensation as of Fiscal Year 2016.

Peppers & Rogers Group Key Developments

TeleTech Names Abdul Malik Al-Jaber as President and Managing Partner, Peppers & Rogers Group Middle East

TeleTech Holdings Inc. announced the appointment of Dr. Abdul Malik Al-Jaber as President and Managing Partner, Peppers & Rogers Group Middle East. Dr. Al-Jaber brings decades of customer experience leadership and regional expertise to the role. Prior to joining Peppers & Rogers Group, Dr. Al-Jaber served as chairman and CEO of Middle East Payment Services. Previously he was CEO of Zain Jordan, CEO of Zain Levant, COO of Zain Group, Vice Chairman and CEO of Patel Group. In addition, he served on the board of key establishments like Cairo Amman Bank, PADICO, VTEL and other companies. Dr. Al-Jaber will be based at the Peppers & Rogers Group regional headquarters, Dubai Media City, Al Thuraya Tower 2 – Office 1503.

Peppers & Rogers Group Presents at Telecoms World Middle East 2015, Sep-15-2015 08:59 AM

Peppers & Rogers Group Presents at Telecoms World Middle East 2015, Sep-15-2015 08:59 AM. Venue: The Ritz-Carlton DIFC, Dubai, United Arab Emirates. Speakers: Rafael Domene, CMT Partner.

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