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August 28, 2015 11:56 AM ET

Diversified Telecommunication Services

Company Overview of Birch Communications, Inc.

Company Overview

Birch Communications, Inc., a local exchange carrier, provides managed communications and information technology services to small-and medium-sized businesses in the United States, Canada, and Puerto Rico. The company focuses on providing IP-based communications, cloud, and managed services to businesses. Its services include local and long distance voice, broadband Internet access, mobile voice and data, email, voicemail, prepaid, and other communications and information technology services; voicemail; and unified messaging services. The company also provides broadband, voice and broadband value package, and mobile broadband services; data T1 and integrated T1, PRI and integrated PRI, bonde...

140 Gateway Drive

Suite A

Macon, GA 31210

United States

Founded in 1996





Key Executives for Birch Communications, Inc.

Chief Executive Officer, President and Executive Director
Age: 57
Executive Chairman
Founder and Chairman Emeritus
Chief Financial Officer and Vice President
Chief Operating Officer and Executive Vice President
Compensation as of Fiscal Year 2015.

Birch Communications, Inc. Key Developments

Birch Launches Enhanced Customer Portal for TotalCloud® PBX

Birch Communications, Inc. announced that its enhanced BirchConnect customer portal for TotalCloud PBX is now live to customers. The new TotalCloud PBX dashboard features a clean, modern user interface with a high degree of user customization, enabling customers to scale their phone system features to their business needs, on-demand. BirchConnect's new TotalCloud PBX dashboard provides instant visibility into a customer's most important information to help them manage business-critical functions of their cloud-based phone system with ease, resulting in more enterprise efficiency, faster performance and a rich user experience. In addition, customers can access the portal 24/7 from nearly any device. The new dashboard features a new, easy-to-use, highly-intuitive interface with increased performance. It includes comprehensive online self-service tools, allowing business owners to create and edit seat profiles and phones, auto attendants and hunt groups, set up and modify calling features such as call forwarding, view call capacity, and much more.

Birch Communications, Inc. Expands SIP Trunking Options and Service

Birch Communications, Inc. announced the availability of its SIPconnect® service Over-The-Top (OTT) for single and multi-location businesses nationwide. The company now offers a more flexible SIP trunking service via bundled and standalone options to its customers by allowing the customer to purchase a SIP connection and use existing internet bandwidth. Birch's SIPconnect® solution is ideal for customers looking for an alternative to traditional phone service and PRI, as it offers significant cost savings for enterprises that need a reliable, customizable VoIP service. SIP trunking is true converged voice and data on common IP connections, requiring less customer premise equipment and eliminating the need for traditional voice circuits. Customers looking for a single solution provider can combine BirchLink® business-class broadband with SIPconnect® for guaranteed Quality of Service (QoS). Birch offer speeds up to 1Gbps in qualified areas using T1, Ethernet over Copper (Ethernet) and Metro-Fiber technologies. In addition to SIPconnect® and network solutions, Birch offers several varieties of cloud products and services, including: TotalCloud® PBX, TotalCloud® Data Center and TotalCloud® File Storage. Birch has a complete portfolio to give customers a single provider for all of their communications and technology needs.

Birch Communications, Inc. Expands Partner Channel Leadership Team

Birch Communications, Inc. announced that Paul Masters has been selected for the newly created role of Vice President of Partner Sales & Solutions and will be focused on building strategic industry partnerships to develop future growth strategies for the channel. In this role, Masters will oversee both the Enterprise and Indirect channels at Birch. In addition, Brad Smith will serve as the new Vice President of National Partner Development. Smith will be focused on driving the strategy and overall success of the channel through national partners. This role was specifically designed to focus on educating and training partners on the extensive Birch portfolio, with special emphasis on developing programs for the advanced solutions such as TotalCloud PBX, TotalCloud Data Center, TotalCloud File Storage, Metro Ethernet and Fiber as well as MPLS.

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