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August 03, 2015 8:08 PM ET

Internet Software and Services

Company Overview of Continuum Managed Services, LLC

Company Overview

Continuum Managed Services, LLC provides integrated managed service solutions. The company operates a platform that combines remote monitoring and management software solution and a network operations center. Its SaaS-based platform enables information technology solutions providers to backup, monitor, troubleshoot, and maintain desktops, servers, and other endpoints for small-and-medium-sized businesses. The company offers remote monitoring and management solutions, including cloud monitoring, mobile remote monitoring and management, mobile device management, network assessment, desktop management, and server monitoring and management. In addition, it offers business continuity solutions, i...

100 Summer Street

Suite 1401

Boston, MA 02110

United States

Founded in 2005





Key Executives for Continuum Managed Services, LLC

Chief Executive Officer and Director
Chief Financial Officer
Senior Vice President of Operations
Chief Technology Officer and Vice President of Engineering
Chief Marketing Officer and Senior Vice President
Compensation as of Fiscal Year 2015.

Continuum Managed Services, LLC Key Developments

Continuum Appoints John Mandel as Senior Vice President of Engineering

Continuum announced that it has named John Mandel as Senior Vice President of Engineering, assuming leadership for the company's 180-person worldwide engineering team. John was Vice President of Engineering at ACI Worldwide where he was responsible for four products that contributed nearly 50% of ACI's $1 billion in revenue. Most recently, he was Technical Advisor at Dazzmobile, helping with technology options, partnership evaluations and product definition for its new mobile SaaS platform.

G2 Technology Group Announces Partnership with Continuum to Expand Scope of IT Services

G2 Technology Group and Continuum has been able to significantly expand the scope of their IT services offering and increase revenue and profitability to new heights. G2 leverages Continuum’s intelligent Remote Monitoring and Management (RMM) platform, Network Operations Center (NOC) and Help Desk to be able to focus on client relationships and other strategic growth initiatives. Continuum’s RMM platform offers proactive problem resolution backed by the company’s NOC, a facility with nearly 600 technicians who act as a direct extension of G2’s workforce by providing 24x7x365 monitoring, issue remediation and more. G2 also leverages Continuum’s Help Desk, a U.S.-based support center that provides a variety of end user services, troubleshooting and problem resolution for a variety of IT issues. The service is white-labeled, helping G2 maintain a seamless brand experience with their customers, and offers multiple service levels designed to provide support during business hours and after hours.

Continuum Adds Hugh Scandrett to its Board of Advisors

Continuum has added Hugh Scandrett, Vice President of Engineering at EnerNOC Inc., to its Board of Advisors. With more than 30 years of experience in the enterprise software and telecommunications industries, Hugh is a senior product and technology executive with extensive involvement at both public and private companies with teams from 20 to 2,000, delivering hardware, enterprise software and SaaS platforms. He is advising Continuum on overall engineering direction and strategy.

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