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May 24, 2015 3:40 AM ET

Internet Software and Services

Company Overview of Continuum Managed Services, LLC

Company Overview

Continuum Managed Services, LLC provides integrated managed service solutions. The company operates a platform that combines remote monitoring and management software solution and a network operations center. Its SaaS-based platform enables information technology solutions providers to backup, monitor, troubleshoot, and maintain desktops, servers, and other endpoints for small-and-medium-sized businesses. The company offers remote monitoring and management solutions, including cloud monitoring, mobile remote monitoring and management, mobile device management, network assessment, desktop management, and server monitoring and management. In addition, it offers business continuity solutions, i...

100 Summer Street

Suite 1401

Boston, MA 02110

United States

Founded in 2005





Key Executives for Continuum Managed Services, LLC

Chief Executive Officer and Director
Chief Financial Officer
Senior Vice President of Operations
Chief Technology Officer and Vice President of Engineering
Chief Marketing Officer and Senior Vice President
Compensation as of Fiscal Year 2014.

Continuum Managed Services, LLC Key Developments

Sharp Imaging and Information Company of America Selects Continuum as Strategic Alliance Member

Sharp Imaging and Information Company of America announced that Continuum has been selected as a Sharp Strategic Alliance Member. Sharp Authorized Dealers are now able to offer Continuum's managed IT services to customers, further diversifying their services offerings. Sharp dealers that engage with Continuum benefit from strategic pricing, on-going IT services training and proven processes that help to drive the Sharp dealers toward increased profitability and growth. Dealers that engage with Continuum have an opportunity to expand their offerings into a new services platform that brings added value to the relationship between dealer and customer.

Continuum Promotes Jacque Rowden as Senior Director, Service Desk

Continuum has promoted Jacque Rowden to Senior Director, Service Desk. Since joining Continuum in May 2013, Jacque has built the foundation for excellent customer service while dramatically growing Continuum's white-label IT help desk business to 33,000 seats. Jacque has managed global IT support teams for more than 25 years. She witnessed the birth of the Help Desk in the word processing departments of law firms in the 1980's and has been part of their evolution through the various stages of different maturity models.

Continuum Announces Management Changes

Continuum has expanded its executive management team to include Chris Paul as Chief Technology Officer (CTO) and Vice President of Engineering. Chris was previously VP of Engineering at InsightSquared. Continuum also announced Hunter Smith as new Chief Information Officer (CIO) and Sudhakar Dongre as Assistant Vice President Infrastructure and IT Operations in Mumbai, India, reporting to Hunter.

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