September 27, 2016 8:12 AM ET

Internet Software and Services

Company Overview of Continuum Managed Services, LLC

Company Overview

Continuum Managed Services, LLC provides integrated managed service solutions. The company operates a platform that combines remote monitoring and management software solution and a network operations center. Its SaaS-based platform enables information technology solutions providers to backup, monitor, troubleshoot, and maintain desktops, servers, and other endpoints for small-and-medium-sized businesses. The company offers remote monitoring and management solutions, including cloud monitoring, mobile remote monitoring and management, mobile device management, network assessment, desktop management, and server monitoring and management. In addition, it offers business continuity solutions, i...

100 Summer Street

Suite 1401

Boston, MA 02110

United States

Founded in 2005





Key Executives for Continuum Managed Services, LLC

Chief Executive Officer and Director
Chief Financial Officer
Senior Vice President of Operations
Chief Technology Officer and Vice President of Engineering
Chief Marketing Officer and Senior Vice President
Compensation as of Fiscal Year 2016.

Continuum Managed Services, LLC Key Developments

Continuum Appoints Robert Kocis as Chief Revenue Officer, Effective October 3, 2016

Continuum announced that it has appointed Robert Kocis to the newly created executive position of Chief Revenue Officer, effective October 3, 2016. Robert brings more than 20 years of experience in global sales leadership and business management. Currently, he is Vice President, Worldwide Sales and Customer Excellence at ANSYS. Robert joined ANSYS in 2014 as VP of Worldwide Sales and Support, providing leadership for the overall strategy and management of the global activities of the company’s sales and technical support units. Previously, he spent 16 years with PTC Inc. Most recently at PTC, he served as Senior Divisional Vice President of Asia Pacific Sales and Distribution, where he oversaw PTC’s operations across Asia. Prior to that, Robert was responsible for creating and leading PTC’s SMB Channel Advantage Program.

Continuum Expands International Offerings with New Data Center in London

Continuum extended its international offering with a new data center in London, United Kingdom. The opening of the facility marks an increased investment for the company's managed IT services provider partners across Europe and will give Continuum's MSP partners in the region the ability to use Continuity247™ to ensure client data is securely backed up, protected and accessible to its clients. The new facility in London will allow Continuum to extend the benefits of its fully-managed BDR offering outside of North America for the first time. The London data center has built-in 2N redundancy to ensure that data is always available.

Sophicity Expands Relationship with Continuum to Offer True Business Continuity

Continuum announced that Sophicity has expanded its relationship with the company. Sophicity now relies on Continuity247, Continuum’s fully managed backup and disaster recovery (BDR) platform, to ensure data is securely backed up, protected and accessible to its clients-mainly local governments, cities and counties. In June 2015, Continuum announced Sophicity’s use of its Remote Monitoring and Management (RMM) platform backed by its Network Operations Center (NOC) and Help Desk. Backed by Continuum’s NOC with more than 650 technicians, Continuity247 proactively monitors and verifies backups, provides recovery and testing support, troubleshoots and ensures backups continuously run 24x7x365 for small and medium sized business clients. Continuity247 offers a powerful feature set that includes block-level backup, flexible retention policies, granular file recovery and more, all of which help Sophicity to ensure its clients can recover quickly and completely in the event of a disaster or any unplanned downtime. There are hard and soft costs associated with these solutions, but Continuum’s NOC helps to absorb soft costs by providing day-to-day monitoring, troubleshooting and support for clients’ backups. Continuum’s NOC has allowed Sophicity to redirect up to 20 hours a week toward project work and higher value tasks for a senior level engineer. Continuum’s NOC is also instrumental with Sophicity’s disaster recovery testing. The results of a DR test with one of Sophicity’s clients were so successful that they leverage those results in selling the business continuity offering to other customers.

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