March 04, 2015 11:48 AM ET

Internet Software and Services

Company Overview of Continuum Managed Services, LLC

Company Overview

Continuum Managed Services, LLC provides integrated managed service solutions. The company operates a platform that combines remote monitoring and management software solution and a network operations center. Its SaaS-based platform enables information technology solutions providers to backup, monitor, troubleshoot, and maintain desktops, servers, and other endpoints for small-and-medium-sized businesses. The company offers remote monitoring and management solutions, including cloud monitoring, mobile remote monitoring and management, mobile device management, network assessment, desktop management, and server monitoring and management. In addition, it offers business continuity solutions, i...

100 Summer Street

Suite 1401

Boston, MA 02110

United States

Founded in 2005





Key Executives for Continuum Managed Services, LLC

Chief Executive Officer and Director
Chief Financial Officer
Senior Vice President of Operations
Chief Technology Officer and Vice President of Engineering
Chief Marketing Officer and Senior Vice President
Compensation as of Fiscal Year 2014.

Continuum Managed Services, LLC Key Developments

Continuum Promotes Jacque Rowden as Senior Director, Service Desk

Continuum has promoted Jacque Rowden to Senior Director, Service Desk. Since joining Continuum in May 2013, Jacque has built the foundation for excellent customer service while dramatically growing Continuum's white-label IT help desk business to 33,000 seats. Jacque has managed global IT support teams for more than 25 years. She witnessed the birth of the Help Desk in the word processing departments of law firms in the 1980's and has been part of their evolution through the various stages of different maturity models.

Continuum Announces Management Changes

Continuum has expanded its executive management team to include Chris Paul as Chief Technology Officer (CTO) and Vice President of Engineering. Chris was previously VP of Engineering at InsightSquared. Continuum also announced Hunter Smith as new Chief Information Officer (CIO) and Sudhakar Dongre as Assistant Vice President Infrastructure and IT Operations in Mumbai, India, reporting to Hunter.

Continuum Extends Managed IT Services Internationally with New European Headquarters in Thames Valley, England; Appoints Paul Balkwell as European Sales Director

Continuum has extended its managed IT services internationally, opening a European Headquarters office in the Thames Valley region of England, a growing technology hub outside of London. The new European headquarters are located at Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA. Paul Balkwell has joined the company as European Sales Director, responsible for driving revenue growth through its current Managed Services Provider partners as well as through the recruitment of new partners in the region. He was previously Director and UK General Manager at Micropoint Managed Services. Most recently, he was Head of Managed IT Services at IP Integration in the UK. Paul is responsible for building the Continuum team in Europe.

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