September 23, 2017 3:14 AM ET

Internet Software and Services

Company Overview of ModusLink Corporation

Company Overview

ModusLink Corporation provides cloud-based supply chain management and logistics solutions. It offers technology and fulfillment solutions that include cloud-based e-commerce platform that integrates with global payment, CRM, and fulfillment systems; entitlement management solution that enables users to manage access rights to intellectual property, content, and services for products on premise or in the cloud; financial management solution. ModusLink Corporation was formerly known as Modus Media International, Inc. and changed its name to ModusLink Corporation in August 2004. The company was founded in 1997 and is based in Waltham, Massachusetts. ModusLink Corporation operates as a subsidia...

1100 Winter Street

Suite 4600

Waltham, MA 02451

United States

Founded in 1997

Phone:

781-663-5000

Fax:

781-663-5100

Key Executives for ModusLink Corporation

Chief Executive Officer and President
Age: 58
Director of Operations, Process Strategy and Implementation
President of Global Operations
Age: 59
Senior Vice President of Supply Base Management
Chief Commercial Officer and Executive Vice President
Age: 58
Compensation as of Fiscal Year 2017.

ModusLink Corporation Key Developments

ZEISS Consumer Products Division Selects ModusLink Corporation to Deploy Order Management and Fulfillment Solutions

ModusLink Corporation announced that ZEISS Consumer Products Division (COP) selected ModusLink to implement a seamless buying and return experience, resulting in enhanced customer and partner relations. ZEISS COP will utilize ModusLink’s e-Commerce and financial management services to optimize its order management, fulfillment, returns and payment processes. In 2006, ZEISS COP opened its online store, but as e-Commerce gains popularity and digital storefronts become a growing priority, ZEISS COP decided it’s time to give its digital offering a facelift. These efforts require a partner that could create a seamless interface between the online shop’s back-end system and the antiquated order management and payment systems. ZEISS COP selected ModusLink to implement its world-class e-Commerce and financial management services, combining robust financial management with fully integrated e-commerce and supply chain processes for an optimized approach to channel expansion. ModusLink’s comprehensive end-to-end solution is fully integrated with global payment, CRM and fulfillment systems, allowing ZEISS COP to quickly and easily expand into new regions and countries. ModusLink's international footprint and ability to seamlessly manage international currency conversions and localize shipping allows ZEISS COP to expand geographically while simultaneously scaling its online sales channel. Additionally, ModusLink provides comprehensive risk management and fraud protection along with customized monitoring and full compliance capabilities.

Anima Selects ModusLink to Manage E-Commerce and Fulfillment Services for its Kronaby Watch Brand

ModusLink Corporation announced that Anima Connected has chosen ModusLink to provide fulfillment and e-commerce related services for its Kronaby smartwatch brand. ModusLink is responsible for a wide range of global B2C and B2B fulfillment and e-commerce activities, including kitting, assembly, procurement, payments, financial management services and contact center as the Kronaby smartwatch brand launches to prominence in early 2017. Fulfillment activities are handled at ModusLink’s facility in Venray, Netherlands, while e-commerce initiatives centered on transaction management are based at ModusLink’s Apeldoorn, Netherlands facility. As a next phase, ModusLink will support B2C fulfillment in USA.

ModusLink Launches Full Service E-Commerce Solution to Help Brands Take Advantage of the Growing Chinese Online Market

ModusLink Corporation announced the launch of its new full service e-Commerce solution, aimed at helping top brands enter China and take advantage of one of the fast growing markets in the world with more than 300 million active online buyers. E-Commerce in China has seen amazing growth over the past few years. ModusLink’s China-focused e-Commerce solution helps companies bring their products to China and sell them on the specific Tmall platform that makes the most sense for their brand: Tmall Domestic: This approach helps companies that already have a legal entity in China get their brands up and running on Tmall.com. ModusLink handles all aspects of launching and maintaining an e-Commerce site for customers of any size and industry. Tmall Global: By working with ModusLink, companies can quickly and easily get set up on Tmall Global, an extension of Tmall.com that provides western merchants with a channel to sell authentic goods and enhance their brand identity in Mainland China. Tmall Global allows businesses which are not registered in China and that do not have a legal entity there to take advantage of the country’s massive demand for foreign products. The key features of ModusLink’s China-focused e-Commerce solution include: Fast Market Entry ModusLink offers companies one managed, end-to-end e-Commerce solution, setting them up to operate on Tmall. It includes the development and application of a store, shop management, online marketing, campaign execution and content management on China’s largest marketplace, with local payment processing through Alipay; Development of Own B2C Customer Base Companies can utilize ModusLink’s expertise to serve and sell directly to Chinese consumers, immediately being able to access China’s 300 million plus online shoppers. ModusLink enables brands to sell to Chinese consumers without going through any resellers or distributors; Reduction of Logistic Complexity The combination of ModusLink’s integrated global supply chain, domestic fulfillment, order management, delivery and returns management solutions can help companies reduce the complexity of their logistics operations. ModusLink’s solutions can easily be customized to client needs, growing and expanding as they do; Advantages of a Local Entity ModusLink’s agent tax/VAT (value-added tax) structures enable non-domicile companies to transact locally with their customers. ModusLink can be the merchant of record and importer of record for brands who want to sell directly to businesses or consumers; Strong, Localized Customer Service. In addition, ModusLink’s local customer service capabilities help companies build a strong connection with their new Chinese customer base. The company’s customer engagement and support services span several touch-points, including web, mobile, chat (Ali Wang Wang), phone, email and social media. In addition, Chinese consumers show a high propensity to engage with merchants prior to buying, meaning need a wide-range of customer service options and availability. ModusLink supports pre and post sales inquiries for its customers from 9am until 10pm local time, in Simplified Chinese.

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