February 19, 2017 8:19 AM ET

Internet Software and Services

Company Overview of ModusLink Corporation

Company Overview

ModusLink Corporation provides cloud-based supply chain management and logistics solutions. It offers technology and fulfillment solutions that include cloud-based e-commerce platform that integrates with global payment, CRM, and fulfillment systems; entitlement management solution that enables users to manage access rights to intellectual property, content, and services for products on premise or in the cloud; financial management solution. ModusLink Corporation was formerly known as Modus Media International, Inc. and changed its name to ModusLink Corporation in August 2004. The company was founded in 1997 and is based in Waltham, Massachusetts. ModusLink Corporation operates as a subsidia...

1100 Winter Street

Suite 4600

Waltham, MA 02451

United States

Founded in 1997





Key Executives for ModusLink Corporation

Chief Executive Officer and President
Age: 57
Director of Operations, Process Strategy and Implementation
President of Global Operations
Age: 58
Senior Vice President of Supply Base Management
Chief Commercial Officer and Executive Vice President
Age: 57
Compensation as of Fiscal Year 2016.

ModusLink Corporation Key Developments

ModusLink Launches Full Service E-Commerce Solution to Help Brands Take Advantage of the Growing Chinese Online Market

ModusLink Corporation announced the launch of its new full service e-Commerce solution, aimed at helping top brands enter China and take advantage of one of the fast growing markets in the world with more than 300 million active online buyers. E-Commerce in China has seen amazing growth over the past few years. ModusLink’s China-focused e-Commerce solution helps companies bring their products to China and sell them on the specific Tmall platform that makes the most sense for their brand: Tmall Domestic: This approach helps companies that already have a legal entity in China get their brands up and running on Tmall.com. ModusLink handles all aspects of launching and maintaining an e-Commerce site for customers of any size and industry. Tmall Global: By working with ModusLink, companies can quickly and easily get set up on Tmall Global, an extension of Tmall.com that provides western merchants with a channel to sell authentic goods and enhance their brand identity in Mainland China. Tmall Global allows businesses which are not registered in China and that do not have a legal entity there to take advantage of the country’s massive demand for foreign products. The key features of ModusLink’s China-focused e-Commerce solution include: Fast Market Entry ModusLink offers companies one managed, end-to-end e-Commerce solution, setting them up to operate on Tmall. It includes the development and application of a store, shop management, online marketing, campaign execution and content management on China’s largest marketplace, with local payment processing through Alipay; Development of Own B2C Customer Base Companies can utilize ModusLink’s expertise to serve and sell directly to Chinese consumers, immediately being able to access China’s 300 million plus online shoppers. ModusLink enables brands to sell to Chinese consumers without going through any resellers or distributors; Reduction of Logistic Complexity The combination of ModusLink’s integrated global supply chain, domestic fulfillment, order management, delivery and returns management solutions can help companies reduce the complexity of their logistics operations. ModusLink’s solutions can easily be customized to client needs, growing and expanding as they do; Advantages of a Local Entity ModusLink’s agent tax/VAT (value-added tax) structures enable non-domicile companies to transact locally with their customers. ModusLink can be the merchant of record and importer of record for brands who want to sell directly to businesses or consumers; Strong, Localized Customer Service. In addition, ModusLink’s local customer service capabilities help companies build a strong connection with their new Chinese customer base. The company’s customer engagement and support services span several touch-points, including web, mobile, chat (Ali Wang Wang), phone, email and social media. In addition, Chinese consumers show a high propensity to engage with merchants prior to buying, meaning need a wide-range of customer service options and availability. ModusLink supports pre and post sales inquiries for its customers from 9am until 10pm local time, in Simplified Chinese.

Tile Selects ModusLink Corporation to Expand Global Business Operations

ModusLink Corporation announced that it was selected by Tile. ModusLink will lead the brand’s global e-commerce expansion through a series of innovative order fulfillment, procurement and data management best practices that will enable the company to quickly reach potential clients anywhere on the globe. By teaming with ModusLink, Tile will be able to meet the growing demand for its products in markets such as Australia, Canada, the European Union and New Zealand. To do so, ModusLink will streamline Tile’s kitting processes for greater efficiency. To further support Tile’s global expansion efforts, ModusLink will manage Tile’s unit serialization process that enables essential product data to be easily captured. This process helps identify each “Tile” and associate it with its designated package and customer, expediting the order fulfillment response with a host of new advanced tracking capabilities. ModusLink will also manage international transportation solutions for Tile, automating workflows and supporting data tracking with a variety of global multi-modal and multi-carrier options.

ModusLink Corporation Launches Subscription Solution

ModusLink Corporation, a wholly owned subsidiary ofModusLink Global Solutions Inc. announced the launch of its Subscription Solution, available worldwide. The platform-agnostic solution, powered through ModusLink’s enterprise-class Poetic software, is the only global full omni-channel offering for creating and managing online subscriptions. It includes functionality such as multiple payment options, financial management and tax services, entitlement management, systems integration, invoicing and fulfillment all in one, fully-integrated solution. ModusLink Subscription Solution is a flexible, easy-to-use offering that follows the entire subscription lifecycle process from the initial subscription order through pre-delivery notification to ensure superior customer service. Users have the option of integrating ModusLink Subscription Solution either as a standalone offering or via ModusLink Poetic Service Cloud, which enables end customers to tailor their subscriptions from product selection to delivery schedule directly in a merchant’s online store and modify it at any time. The solution also extends beyond the traditional scope of subscription management to help merchants maximize revenue and growth opportunities through this line of business.

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