Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

November 29, 2015 4:53 AM ET

Internet Software and Services

Company Overview of Needle, Inc.

Company Overview

Needle, Inc. provides real-time expert shopping assistance services for ecommerce Websites. It operates a chat and voice communications platform that enables experts and product owners to engage online shoppers and raise conversion and net promoter scores. The company was founded in 2010 and is based in Bluffdale, Utah.

14864 Pony Express Road

Bluffdale, UT 84065

United States

Founded in 2010



Key Executives for Needle, Inc.

Founder, Chief Executive Officer and Director
President and Chief Operating Officer
Founder and Chief Technology Officer
Chief Marketing Officer and Senior Vice President
Vice President of Communications
Compensation as of Fiscal Year 2015.

Needle, Inc. Key Developments

Living Spaces Sees Dramatic Business and CX Results from its Needle-Powered Advocate Community

Needle and Living Spaces announced that in the first two months of deploying external advocates, Living Spaces has seen a substantial increase in both online customer satisfaction and sales using Needle’s technology and community services. Living Spaces has always focused on delivering the best customer experience, and wanted its online customers to have the same high-touch service experience as the customers who shopped at its brick-and-mortar stores. However, with just one call center, Living Spaces’ customer experience team was already very busy, and didn’t have the skill set or the capacity to implement and manage an enhanced online chat experience. That’s when the company turned to Needle. Needle sourced, motivated, and deployed an external group of advocates who were certified as Living Spaces product and brand experts. Using Needle’s visual sharing tools and gamified platform, Living Spaces advocates started providing real-time advice and guidance to its online customers who were looking for help, especially as they were comparing products and making purchase decisions. After launching their Needle program, Living Spaces saw an immediate improvement in its online CX.

Needle, Inc. Presents at 27th Annual ROTH Conference, Mar-10-2015 11:00 AM

Needle, Inc. Presents at 27th Annual ROTH Conference, Mar-10-2015 11:00 AM. Venue: The Ritz Carlton, 1 Ritz Carlton Dr, Dana Point, CA 92629, United States.

Amy Heidersbach Joins Needle as SVP, Chief Marketing Officer

Needle announced that, after more than 4 years at eBay Inc., Amy Heidersbach has joined the company as its SVP, Chief Marketing Officer. Amy is a seasoned B2C and B2B marketer, with more than 20 years of client and agency-side experience.

Similar Private Companies By Industry

Company Name Region
Fiksu, Inc. United States
Vital Link Business Systems, Inc. United States
Page-Out,LLC United States
Data-Command LLC United States
ANE Technologies, Inc. United States

Recent Private Companies Transactions

No transactions available in the past 12 months.

Stock Quotes

Market data is delayed at least 15 minutes.

Company Lookup

Most Searched Private Companies

Company Name Geographic Region
Lawyers Committee for Civil Rights Under Law United States
NYC2012, Inc. United States
Bertelsmann AG Europe
Rush University United States
Citizens Budget Commission United States

Sponsored Financial Commentaries

Sponsored Links

Request Profile Update

Only a company representative may request an update for the company profile. Documentation will be required.

To contact Needle, Inc., please visit Company data is provided by Capital IQ. Please use this form to report any data issues.

Please enter your information in the following field(s):
Update Needed*

All data changes require verification from public sources. Please include the correct value or values and a source where we can verify.

Your requested update has been submitted

Our data partners will research the update request and update the information on this page if necessary. Research and follow-up could take several weeks. If you have questions, you can contact them at