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April 27, 2015 9:25 PM ET

IT Services

Company Overview of Mattersight Corporation

Company Overview

Mattersight Corporation provides enterprise analytics services with a focus on customer and employee interactions and behaviors in the United States and the United Kingdom. It offers behavioral analytics service that captures and analyzes customer and employee interactions, employee desktop data, and other contextual information to enhance operational performance, and predict future customer and employee outcomes. The company also provides marketing managed services comprising application hosting services; and operational consulting services, which enhance business performance through process efficiencies and redesign of workflows. It serves companies in the healthcare, insurance, financial ...

200 South Wacker Drive

Suite 820

Chicago, IL 60606

United States

Founded in 1994

197 Employees





Key Executives for Mattersight Corporation

Chief Executive Officer, President and Director
Age: 57
Total Annual Compensation: $330.0K
Interim Chief Financial Officer
Age: 36
Total Annual Compensation: $275.0K
Executive Vice President of Delivery
Age: 46
Total Annual Compensation: $290.0K
Executive Vice President of Sales
Age: 45
Total Annual Compensation: $227.7K
Compensation as of Fiscal Year 2014.

Mattersight Corporation Key Developments

Mattersight and Aceyus Team Up to Provide Enhanced Avaya Reporting

Mattersight Corporation announced an alliance with Aceyus, which will accelerate implementation of Mattersight's Predictive Behavioral Routing in Avaya environments. Working together, Mattersight and Aceyus designed a simple, flexible, cost-effective solution for clients who require real-time and historical reporting within direct agent routing environments. Featuring an intuitive design, enhanced sharing features and extensible "point &click" custom reporting capabilities, this new solution enables Avaya CMS clients to quickly and easily generate the kinds of specific, detail-rich reports that were previously unavailable for direct agent routing opportunities.

Mattersight Corporation Seeks Acquisitions

Mattersight Corporation (NasdaqGM:MATR) announced an offering of securities and said that the use of the proceeds of the offering will also be used for the financing of possible acquisitions or business expansion.

Mattersight Corporation Announces Executive Changes

On February 11, 2015, Mattersight Corporation announced that, on February 6, 2015, Mr. Mark Iserloth delivered notice of his intention to resign from his position as Vice President and Chief Financial Officer of Company. Mr. Iserloth's resignation will become effective on March 13, 2015, after the filing of Mattersight's 2014 Annual Report on Form 10-K. The Company announced that Mr. David R. Gustafson, its Executive Vice President of Products and Customer Operations, would act as the Company's interim Chief Financial Officer from the effective date of Mr. Iserloth's resignation until such time as a new Chief Financial Officer is hired.

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