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February 11, 2016 11:34 PM ET

Internet Software and Services

Company Overview of Unified Office, Inc.

Company Overview

Unified Office, Inc., a managed services provider, provides hybrid cloud-based virtual communications and business analytics services. The company focuses on providing SDN-based hybrid cloud (trifecta of on-premise, private cloud, and public cloud) managed Voice-over-IP, and unified communications services to small and medium-sized businesses (SMBs). It offers Total Connect Now, a managed communications service that integrates voice communications, service-level monitoring, business continuity, and business analytics tools for the SMB to better manage their operations. The company also provides Highest Quality Routing for end-to-end service quality; Business Continuity for high availability ...

20 Trafalgar Square

Suite 471

Nashua, NH 03063

United States

Founded in 2011





Key Executives for Unified Office, Inc.

Founder, Chief Executive Officer and Director
Chief Financial Officer
Chief Technology Officer and Vice President of Technology
Vice President of Sales & Business Development
Vice President of Product Management & Marketing
Compensation as of Fiscal Year 2015.

Unified Office, Inc. Key Developments

MAR Pizza Group, Award Winning Domino's Franchisee, Selects Unified Office for its Total Connect Now Communications Service with Visual Performance Suite

Unified Office, Inc. announced that MAR Pizza Group has deployed its Total Connect Now(sm) service with Visual Performance Suite™. Total Connect Now is an enhanced high availability communications service platform, with Visual Performance Suite providing store-level and franchise-wide performance and business analytics specifically engineered to provide actionable intelligence to store managers and franchise owners. Total Connect Now is an easy to use managed communications service that integrates voice communications, service-level monitoring, business continuity, and business analytics tools for the franchise owner to better manage their store operations. Unified Office provides an at-a-glance view of customer service responsiveness in real-time, as well as on-demand and scheduled reporting for any store, or combination of stores, accessible remotely via the Visual Performance Suite's web-enabled Manager's Portal.

USS Constitution Museum Selects and Deploy Unified Office, Inc.'s Suite of Communications Services

Unified Office, Inc. announced that the USS Constitution Museum has selected and deployed their suite of communications services as part of the museum's strategic initiative to modernize their infrastructure and provide a stronger technological foundation for an even more engaging visitor experience.

Unified Office, Inc. Launches SDN-Based Total Connect Now(SM) Unified Communications 3.0 Service Platform

Unified Office, Inc. announced at the Enterprise Connect Show the availability of its new Total Connect Now (TCN) 3.0 Hybrid Private Cloud service architecture based on the Unified Office adaptive Highest Quality Routing (HQR)(TM) software. Independent testing from the University of New Hampshire's Interoperability Lab (UNH-IOL) has verified that Unified Office raises the bar for Unified Communications end-to-end service quality and reliability. The testing included various failover scenarios of the Unified Office fault tolerant HQR architecture while running under load. The testing verified that current calls continued while new calls were placed on the highest quality path available at the time they were made increasing overall availability and quality of experience. The company, which sells its services through a network of channel partners, also announced the roll out of its new HTML5 based WebRTC applications. Unified office integrates and simplifies an array of communications technologies creating an always relevant, easy-to-use innovative virtual office service, that enables customers to seamlessly communicate from anywhere on the device of their choice. TCN 3.0 with HQR dynamically adapts and ensures that the highest quality path is always selected for end-to-end communications. Additional highlights of the TCN 3.0 Service Architecture include: Cloud-based Business Continuity/Disaster Recovery "shadowing" of customer-premise (primary) servers; users able to communicate via a primary and shadow server; flexible Broadband Multi-Service Integration options including fixed/mobile service gateways (Cable, 4G/LTE) integration for optimal on-premise Business Continuity/Disaster Recovery; innovative HTML5-based and WebRTC communications applications such as web based receptionist consoles enabling new virtual office environments. This new release augments Unified Office's already reliable, highly available, geographically diverse, premise and cloud-based Total Connect Now service and network architecture for the SMB marketplace. It is available immediately to all Total Connect Now users as part of their enhanced virtual office service.

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