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September 03, 2015 1:12 AM ET

IT Services

Company Overview of BT Global Services, Ltd.

Company Overview

BT Global Services, Ltd. provides networked information technology (IT) services in the United Kingdom and internationally. It offers BT One for calls and lines services; BT Contact, a CRM that offers agent desktop applications, call and contact recording, cloud contact centers, customer premise equipment, inbound services, self-service and queue-management platforms, and work force management; and BT Compute for IT services, such as datacenter services and professional services for IT. The company also provides mobility services, including field force automation, fixed mobile convergence, flexible working services, mobility managed services, secure remote access, and supply chain solutions;...

BT Centre

81 Newgate Street

London,  EC1A 7AJ

United Kingdom

Founded in 1989


44 20 7356 5000


44 20 7356 5520

Key Executives for BT Global Services, Ltd.

Chief Executive Officer
Age: 54
Age: 62
Chief Executive Officer of BT Nordics
Chief Executive Officer of BT Benelux
Age: 53
Chief Executive of British Telecommunications PLC (BT)
Age: 51
Compensation as of Fiscal Year 2015.

BT Global Services, Ltd. Key Developments

BT Global Services, Ltd. Reports Earnings Results for the First Quarter Ended June 30, 2015

BT Global Services, Ltd. reported earnings results for the first quarter ended June 30, 2015. For the quarter, the company reported revenue of £1,543 million against £1,647 million a year ago. EBITDA was £190 million against £213 million a year ago.

BT Announces New Generation of Cloud Services

BT announced a new generation of cloud services that allow large organizations around the world to connect easily and securely to the applications and the data they need, independently of where they are hosted. They will empower customers to integrate and orchestrate the IT resources hosted on their own private clouds as well as on BT s global cloud platform and on the platforms of other leading cloud providers. The new services take advantage of BT s global network infrastructure and build on BT s long standing expertise in the delivery of enterprise-grade cloud services. They rely on innovative technology developed by BT and its partners in the fields of diversified infrastructure management, service management, global network optimisation, application performance acceleration and security. BT's cloud of clouds vision builds on a roadmap for future service delivery and is underpinned by a wide range of services and industry sector solutions, delivered over BT s global network infrastructure. The services are managed by customers through a single user-friendly service catalogue, using BT s new Cloud Management System. They include: IT infrastructure and applications delivered as a service to customers across BT's global network; Seamless provision and integration of cloud and non-cloud services; Integration of private, public and hybrid cloud services to support all the IT needs of customers; Freedom of choice for customers by bringing together the best services in the cloud from BT and from world class partners such as Amazon Web Services, Cisco, Equinix, HP, Interxion, Microsoft and Salesforce; Transition to the cloud and a great user experience through global network optimisation, application performance acceleration and management capabilities leveraging proven technology from BearingPoint, Dynatrace, Ipanema, Riverbed and others; Apps from BT allowing the deployment of applications on the cloud and supporting the development of new cloud services; Control and security of customer data to protect information and meet global and local regulations based on the BT Assure portfolio; Support through a globally distributed operations model to deliver the required service level agreement wherever customers operate; and Accelerated transition to the cloud-enabled economy using BT Advise professional services expertise to get the benefits faster.

BT Global Services Wins Devon and Cornwall Police IT Services Contract

BT Global Services has won a contract from Devon and Cornwall Police for the provision of IT infrastructure and support services for five years, with the option to extend to nine years. Chief constable Shawn Sawyer said the contract will allow the force to make considerable savings as it enhances the 24 hour support given to IT systems. The force's current service provider, Capita, holds the contract until the end of March 2015 and will continue to develop specific IT products.

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