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July 07, 2015 11:06 PM ET


Company Overview of BOKF, National Association

Company Overview

BOKF, National Association provides commercial and personal banking, investment and trust, and mortgage origination and servicing products and services. Its personal banking services include checking accounts, money market and savings accounts, certificate of deposits, individual retirement accounts, overdraft protection accounts, auto loans, home equity loans, home equity line of credit, personal lines of credit, mortgages, credit cards, online banking and bill pay services, mobile banking services, Visa debit/ATM cards, investments, and private banking and online investment services. The company’s business banking services comprise loans and lines of credit, SBA, business credit cards, and...

One Williams Centre

BOK Tower

Tulsa, OK 74172

United States

Founded in 1910





Key Executives for BOKF, National Association

Chief Executive Officer, President, and Director
Age: 65
Chief Financial Officer of Bok Financial Corporation and Executive Vice President of Bok Financial Corporation
Age: 53
Vice President of Operations and Technology
Market President of Bartlesville Area - BOK Financial Corp.
President of Oklahoma City
Age: 59
Compensation as of Fiscal Year 2015.

BOKF, National Association Key Developments

BOKF and BOKF NA Faces New Lawsuit over its Overdraft Policy

Corey and Summer Ratzlaff joined with Curb Rash LLC to file a breach-of-agreement lawsuit March 3, 2015 in Tulsa County against BOKF and BOKF NA. BOKF and many other lenders faced the issue in court battles earlier this decade. Those consolidated cases, which included two from Tulsa County District Court, claimed BOKF's accounting systems did not use a chronological system while paying electronic debit transactions from Jan. 1, 2005, through Aug. 31, 2011. The plaintiffs argued that, by reordering transactions to pay higher charges first, BOKF increased its revenues from overdraft fees. The Tulsa financial services company closed those original class-action lawsuits with a settlement in November 2011. But the company continued using its high-to-low accounting systems until July 2014, according to the new Tulsa County District Court lawsuit, only then changing its disclosures to notify customers of how fees would be charged. Plaintiffs in the new lawsuit seek class-action status and a jury trial for BOKF depositors who suffered overdraft fees from Sept. 1, 2011, through July 8, 2014. It seeks restitution of all overdraft fees paid plus actual, punitive, statutory and exemplary damages, along with interest and other costs.

Tulsa County District Court Lawsuit Accuses BOKF NA of Stealing a Former Contractor's Database During Sale Negotiations

A Tulsa County District Court lawsuit accuses BOK Financial subsidiary BOKF NA of stealing a former contractor's database during sale negotiations. According to the lawsuit filed on October 18, 2013 by Field Service Express and its owner, Steve Cleveland, lender BOKF NA hired the two Tulsa-based plaintiffs to do pre-sale preparation work on foreclosed properties in 1994. In September 2010, according to the lawsuit, the plaintiffs created a database to track their work done for Tulsa-based BOKF and store records it delivered to the lender. BOKF NA reportedly terminated the contract in June 2012. Three months later, the plaintiffs claimed that BOKF started negotiations to buy the database. As part of those talks, the defendants allegedly gave BOKF the ability to examine and use the database on about Oct. 18, 2012 and Oct. 19, 2012. During that test drive, the plaintiffs claimed that BOKF downloaded and took the database without their consent or knowledge. BOKF then continued purchase negotiations through February. The plaintiffs asked Judge Carlos Chappelle for a jury trial to determine damages.

BOKF NA Faces Lawsuit Targeting its FastLoan Program

BOK Financial will seek a summary judgment in a potential class-action lawsuit targeting its FastLoan program. That would challenge one of two possible class actions the Kansas City, Mo., law firm Stueve Siegel Hanson LLP has brought against BOKF NA. The other case focuses on loan officer overtime pay. Teaming with the Tycko & Zavareei LLP, Stueve Siegel Hanson attorney Richard M. Paul III filed the 27-page FastLoan lawsuit April 26 for plaintiff Leland Small. It equated that BOKF program to a payday loan, challenging BOK Financial's claims that it charges no more than a 120% annual percentage rate with that service. The case cited multiple FastLoan drafts taken by former Oklahoma resident Small. While each case demonstrated BOK Financial's FastLoan charge of $1 for every $10 loaned, the plaintiff pointed to how the actual APR paid by Small far exceeded 120%. Calling the accusations unfounded and the lawsuit without merit, BOK Financial said its attorneys were filing a summary judgment motion Wednesday. In its Wednesday statement, the company said the FastLoan represents a niche product serving clients with little to no access to credit, one that generates positive feedback from users. The company announced the Office of the Comptroller of the Currency presented no objection to the program when the company launched it two years ago. In the lawsuit the plaintiff suggested that the FastLoan program went against proposed lending guidance issued in April by the Comptroller's office and the Federal Deposit Insurance Corp. The second proposed class-action lawsuit led by Stueve Siegel Hanson, filed Nov. 28 in Tulsa federal court for plaintiff Nancy Chapman, targets BOK Financial's overtime policies for loan officers with Bank of Oklahoma, Bank of Texas and the company's other regional divisions. That case claims BOK Financial reclassified its loan officers as non-exempt in 2011, yet continued to consider them ineligible for overtime despite routinely working them more than 40 hours a week.

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