sprint corp (S) Key Developments
Sprint Introduces Instant Worldwide Control over all Connected Devices through a Simple, Self-service Portal
Apr 23 15
Sprint announced the launch of its next-generation Command Center 2.0. Companies can now easily connect, monitor and control device provisioning, billing and management across the U.S. or globally to more efficiently manage their M2M infrastructure. The platform helps all industries, including insurance, retail and transportation. Command Center 2.0 users report increased product sales, greater insight into their businesses, faster processes and improved productivity.
Sprint Corporation Appoints Tracy Elizabeth Nolan as President and General Manager
Apr 20 15
Tracy Elizabeth Nolan has been named president and general manager for Sprint in Illinois and Wisconsin. This is a newly created position that will enable Sprint to devote more resources and focus to key cities in the Midwest, including Chicago and Milwaukee. Nolan will have responsibilities for sales strategy, network oversight, customer service, marketing communications and general operations in Illinois and Wisconsin. With Nolan’s appointment as the company’s first local area president, the company will develop market-specific offerings to reflect the unique needs of customers across the consumer and business segments in Illinois and Wisconsin. A large part of her responsibilities will include supporting Sprint for Chicago, an initiative that is expected to bring network enhancement, job creation, retail store expansion, significant marketing and advertising spending, and civic investment to the Chicagoland area. Nolan is based in Chicago and will direct a team of more than 900 employees spanning sales, customer care, operations, network, finance, legal, IT and marketing. Nolan’s position will help Sprint focus and listen to customers and respond with solutions regarding devices, services and price plans. Nolan, a former president of Verizon Wireless for the Illinois/Wisconsin area, comes to Sprint most recently from Hyla Mobile, formerly eRecycling Corp., where she was senior vice president of Carrier Operations and Business Development and supported the Verizon account. She has also served as chief operating officer for American Communications Network.
Sprint Introduces Home Delivery Service
Apr 13 15
Sprint unveiled a new service, called Sprint Direct 2 You, where a Sprint-trained expert will bring a new Sprint mobile device to a customer's location, set it up and transfer all of their content, including contacts, pictures, videos and apps, from their old device to a new one. The service also includes the Sprint expert performing a tutorial and offering tips to help the customer become familiar with using the new mobile device. This new service is expected to place about 5,000 Sprint Direct 2 You cars in major metropolitan areas by the end of the year. The national rollout of Sprint Direct 2 You begins in the Kansas City metropolitan area for upgrade-eligible customers. On April 20, Sprint Direct 2 You will be available in the Chicago and Miami markets, with expansion nationally expected to follow throughout 2015.
Sprint Settles Federal Overcharging Complaint for $15.5 Million
Apr 10 15
Sprint Corp. has agreed to pay $15.5 million to settle charges it had defrauded federal law enforcement agencies when recovering its costs of carrying out court-ordered wiretaps, pen registers and trap devices. From the U.S. attorney's office said that between 2007 and 2010, Sprint had included in its bill to federal agencies "the costs of making certain upgrades to its system" in addition to its costs for the intercept charges. It said federal law required telecommunications companies like Sprint to upgrade their systems to handle law enforcement requests, but the law forbid them from passing along those costs. The statement said Sprint neither admitted nor denied any wrongdoing or liability.
Sprint to More Than Double its Company-Owned Retail Footprint by Opening 1,435 Sprint-RadioShack Stores
Apr 9 15
Sprint will more than double its company-owned retail footprint by opening 1,435 Sprint-RadioShack stores. The expansion will immediately give more customers across the country improved access to Sprint’s unique and industry-exclusive leasing programs, unlimited plans and Boost and Virgin Mobile prepaid offerings. With the new RadioShack store network, recently acquired by General Wireless, Sprint is further investing in communities across the country, and beginning the process to exclusively sell mobile devices across Sprint’s postpaid and prepaid portfolio, including the in-store availability of the Samsung Galaxy S 6, along with other RadioShack products and accessories; transform the customer store experience as it works to complete its “store-within-a-store” concept over the next several months; co-brand all of the locations with Sprint-branded storefronts and marketing materials; and create and preserve jobs in communities across the country. The expansion of Sprint’s retail stores also means significant opportunities for the company to invest in local communities by adding nearly 3,500 new jobs.