Back to Basics: McDonald's Tells Workers to Smile

April 11 (Bloomberg) -- Bloomberg's Scarlet Fu reports that McDonald's is focusing on improving customer service as 20 percent of customer complaints are due to rude workers. She speaks on Bloomberg Television's "Bloomberg Surveillance."
Aetna to Buy Humana for $37 Billion
54:12 - Bloomberg's Francine Lacqua and Manus Cranny report on today's "Top Headlines." They speak on Bloomberg Television's "The Pulse." (Source: Bloomberg)
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