Using Twitter as a Tool to Deliver Customer Service

Nov. 7 (Bloomberg) -- Chris Holden, SVP of preferred guest & digital at Starwood, discusses the power of Twitter for companies as they use it as a tool to engage guests and build customer loyalty. He speaks on Bloomberg Television’s “Market Makers.”
Hong Kong Regulator Confirms Hanergy Investigation
44:48 - Hong Kong’s markets regulator confirmed it’s investigating Hanergy Thin Film Power Group, brushing aside a denial from the chairman of the solar company that a probe was underway. Bloomberg's Shery Ahn reports on "First Up." (Source: Bloomberg)
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