Cutting Customer Service Is JCP's Demise: Kramer

April 8 (Bloomberg) -- A&G Capital's Hilary Kramer discusses J.C. Penney with Pimm Fox on Bloomberg Television's "Taking Stock." (Source: Bloomberg)
Hacker Teen Uses 'Swatting' to Harass Online Gamers
02:20 - Bloomberg's Emily Chang reports on the teenage hacker who admitted to "swatting" online gamers. She speaks on "Bloomberg West." (Source: Bloomberg)
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