Apple Says It Will Offer Replacements of IPod Nanos in Japan That Overheat
Apple Inc. said it will offer replacements of iPad Nano music players in Japan that overheat, following calls by the government to take measures to prevent the devices from catching fire.
Apple, based in Cupertino, California, had previously only offered to replace the device’s battery and updated its Japan website yesterday by saying it will replace the entire unit.
The company this month responded to requests by Japan’s Consumer Affairs Agency and the country’s trade ministry to explain additional safety measures. Six incidents involving the 2005 model Nano catching fire while being charged have been reported to the government since 2008, trade ministry spokesman Hiroshi Miyashita said last month.
In 2008, the government said there were at least three fires linked to the music players because of malfunctioning batteries. Apple said at the time there were “very few” such reports and that there were no reports of incidents with other Nano models.