Marriage at 30,000 Feet

  1. Merger Matters
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    Merger Matters

    The United-Continental merger created the world's largest airline. Here are a few of the thousands of questions that had to be resolved to make it work.

    Illustrations by Jennifer Daniel

  2. Boarding
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    Boarding

    On the new United (UAL), please board window to aisle, not by row.

  3. Cabins
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    Cabins

    The old United had first class. Continental only had business class. The new United has both ... as well as coach.

  4. Staff
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    Staff

    Do not annoy the workers. They are still in contract negotiations.

  5. Beverages
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    Beverages

    Savor the coffee, a new, lighter roast not from Starbucks (SBUX).

  6. Munchies
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    Munchies

    Caution: The nuts have been heated in a lovely ramekin, as the old United used to do.

  7. Ground Crew
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    Ground Crew

    Enjoy the wing walkers, who are meant to make you feel safe as the plane taxis to the ramp.

  8. Meal Service
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    Meal Service

    Note your new cup. It's a compromise.

  9. Attire
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    Attire

    Do not mind the uniforms. They are under review.

  10. Footwear
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    Footwear

    Baggage handlers, shoes are not optional. Please wear steel-toed boots.

  11. Carry-Ons
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    Carry-Ons

    Feel free to board with your miniature service ponies, as Continental has long permitted.