Susan Cramm
Harvard Business Review-
This week I met with some senior IT leaders to discuss my new book and the future of IT. At...
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Andy Grove penned a fascinating commentary about the impact of outsourcing on American job creation, and the subsequent ability to...
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Think outsourcing eases leadership burdens? Think again. A company decides to implement some packaged software to streamline their financing operations....
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There are two major reasons an IT organization is "bad," and what you do about it differs depending on the...
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