Bloomberg the Company & Products

Bloomberg Anywhere Login


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Starbucks Japan Gives Free Coffee as System Error Disrupts Sales

Don't Miss Out —
Follow us on:
Starbucks Coffee Shop
Customers sit inside a Starbucks Corp. coffee shop in the Ginza district of Tokyo. Photographer: Akio Kon/Bloomberg

Feb. 6 (Bloomberg) -- Starbucks Coffee Japan Ltd., an affiliate of the world’s largest coffee-shop operator, suffered a system error this morning that disrupted sales and prompted some stores to give away coffee for free.

The fault was resolved at most of the Tokyo-based company’s 1,000 outlets by 11 a.m. local time, spokesman Norio Adachi said by phone. Starbucks Japan is investigating the reason for the error, he said.

To contact the reporters on this story: Takahiko Hyuga in Tokyo at; Yuki Yamaguchi in Tokyo at

To contact the editors responsible for this story: Stephanie Wong at; Chitra Somayaji at

Please upgrade your Browser

Your browser is out-of-date. Please download one of these excellent browsers:

Chrome, Firefox, Safari, Opera or Internet Explorer.