Bloomberg Anywhere Login

Bloomberg

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.

Company

Financial Products

Enterprise Products

Media

Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000

Communications

Industry Products

Media Services

Follow Us

U.S. Promises ‘Tech Surge’ to Fix Hobbled Obamacare Site

Oct. 20 (Bloomberg) -- The Obama administration promised a “tech surge” to fix its online health-insurance market, in a blog post that said the website “has not lived up to the expectations of the American people.”

“Our team is bringing in some of the best and brightest from both inside and outside government to scrub in with the team and help improve healthcare.gov,” according to the unsigned post, which went up today on the website of the U.S. Department of Health and Human Services. “We’re also putting in place tools and processes to aggressively monitor and identify parts of healthcare.gov where individuals are encountering errors or having difficulty using the site.”

The online exchange, serving 36 states, is at the heart of efforts to expand coverage to the uninsured under the Patient Protection and Affordable Care Act. It opened to customers Oct. 1, and immediately ran into crippling technical problems that have kept millions from searching for coverage.

To contact the reporter on this story: Alex Nussbaum in New York at anussbaum1@bloomberg.net

To contact the editor responsible for this story: Romaine Bostick at rbostick@bloomberg.net

Please upgrade your Browser

Your browser is out-of-date. Please download one of these excellent browsers:

Chrome, Firefox, Safari, Opera or Internet Explorer.