To Pitch Oreos to New Yorkers, Mondelēz Sends 500 A Capella Singers

To Pitch Oreos to New Yorkers, Mondel??z Sends 500 A Capella Singers
Will this feel-good campaign win over busy New Yorkers? (Photograph by Venessa Wong/Bloomberg Businessweek)
Photograph by Venessa Wong/Bloomberg Businessweek

It’s hard to get people’s attention in New York City. Mondelēz’s Oreo brand hopes a giant, feel-good a cappella choir will at least get hardened commuters in the mood for a cookie. Today, 500 a cappella singers from around the country and singer Adam Young of Owl City raided the mean streets of Manhattan with free treats and harmony, culminating in a singalong in Union Square at noon.

The stunt is part of Oreo’s multimillion-dollar “Wonderfilled” campaign, which was unveiled on television Sunday during Mad Men. Owl City also sang the new 90-second jingle, and in addition to TV the campaign will include promotions on radio and online, and events in other cities including Chicago and L.A.

One of the agencies behind the campaign, 360i, was also responsible for Oreo’s “Dunk in the dark” tweet during this year’s Super Bowl blackout, which became a viral hit. The brand, which seems to be experimenting with new marketing tactics, also gained attention during its Twitter scuffle with AMC Theatres.

Is this all just too saccharine for New Yorkers? The city isn’t the set of Glee after all. At least it’s of a piece with the brand. “Double-filled Oreos are pretty saccharine sweet,” says C. Samuel Craig, professor of marketing at New York University’s Stern School of Business.

So far, the reaction to the a cappella concert on Twitter has been mixed, from:

Hunter Schwarz @hunterschwarz
this is worst thing RT @Oreo: Wonder if you'll join us for an encore? #Wonderfilled https://t.co/RnItW0bpGc— Hunter Schwarz (@hunterschwarz) May 14, 2013
Original Tweet

and:

Roshan Nozari @roshie417
There's some weird @Oreo flash mob happening in union square and I am confused!— Roshan Nozari (@roshie417) May 14, 2013
Original Tweet

to:

Shaun Springer @Shaun_Springer
Seeing @Oreo a capella groups in #TimesSquare and #UnionSquare. Interesting marketing— Shaun Springer (@Shaun_Springer) May 14, 2013
Original Tweet

Whether a musical campaign is a good strategy in New York is another question. The city and the subway stations beneath it are already bursting with unusual acts—from mariachi bands to opera duets and break dancers. Some busy locals have grown to either ignore or dislike all the clamor.

Working in its favor is the Oreo event’s location and size. “Union Square is a place where people naturally congregate, so you’ll reach them. The added benefit is the news coverage,” says Craig. “The challenge for Oreo is it’s a 100-year-old brand. How do you keep it fresh, relevant, exciting? This is one way to break through the clutter.”

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