Sony Corp., facing regulatory backlash over delays in telling 77 million users that their personal data may have been stolen by a hacker, aims to resume full service of the PlayStation Network and Qriocity service by the month end.
Partial resumption of the networks will resume “soon,” Sony said in a statement distributed in Tokyo today. The company will upgrade the PlayStation 3 software and also create a chief information security officer, it said. The services have remained shut since April 20.
Sony has slumped the most since the aftermath of the March 11 earthquake on concern the fallout will set back efforts to compete against Apple Inc. and Microsoft Corp. in online movies and games. Sony warned customers of the security breach on April 26, six days after closing the PlayStation Network and Qriocity video- and music-streaming services.
The electronics maker is cooperating with investigating authorities to sue the intruders that attacked its systems, according to the statement.
A lawsuit filed April 27 in federal court in San Francisco alleges the delay left PlayStation users exposed to losses related to any credit-card data theft. Officials in Connecticut, the U.K. and Ireland began inquiries. The Italian Data Protection Authority said April 28 it will contact Sony to gather more information.