BlackBerry users who get their e-mail from a BlackBerry Enterprise Server (BES) may have trouble using the new BlackBerry AppWorld store. Of course, many enterprises prohibit the installation of any unapproved apps on corporate BlackBerrys and users who fall into that class are just out of luck.
But there is a problem with how BlackBerrys connect to AppWorld through a BES, and depending on just how the server is configured, even users who are allowed to install programs may find themselves blocked. The symptom is that the AppWorld application installs properly on the handheld, but eventually generates a message saying it cannot connect to the AppWorld server.
Reaserch In Motion is working on a fix and hopes to distribute with with a new version of the AppWorld software “soon.”