It’s critical for small business owners to understand the pitfalls of keeping too much emotional distance from their employees. When you are too aloof, people tend to fill in the blanks with inaccuracies. For example, they may think you snooty, arrogant, phony, or a cold fish. While you may have learned that it’s professional to keep a big distance, it actually makes your own job harder. The people you lead need to feel they know you as a real person, to understand why they should care about what you want to accomplish. So let down your guard from time to time and share what’s happening with you as a human. When others feel they know you, they will do their best work and remain committed to the outcomes you set forth.
David Peck President Leadership Unleashed San Francisco