Virtually every business could be increasing its revenue by offering and billing for additional services. Traditionally, however, the complexity of managing or implementing a billing system for incremental services has been the limiting factor, particularly when it comes to accounting and charging for complex services such telecom, video, and data. Hosted billing—meaning the actual billing program and data storage are housed and managed elsewhere—can empower an organization to funnel any services they would like to provide to their customers through an automated and customized Web browser platform.
That means that an organization that provides phone, data, or video services to its tenants or customers could eliminate entirely the complexity of calculating and billing for these services, effectively transforming them from a billing nightmare into an easy source of additional profit. With this in place, you could even offer new services you hadn’t considered before. With hosted billing, the billing functions that currently create your worst management headaches could become an instant source of new profit instead. Mark Massey Vice-President of Marketing and Sales NACT Provo, Utah