Some recent offerings in customer relationship management software

PUBLISHER FORMAT PRICE BASE COMMENTS BENEFITS

bCentral Web-based, $29.95 per user Released in Capture leads Customer hosted by per month April as part via the Web. Manager Microsoft of a suite Keep a Web- (Microsoft) of bCentral based profile products. of customers.

Commence RM CD-ROM $695 per user Developer spun Help sales, (Commence Corp.) license off from Bell marketing, Labs. Profit- and service able and in its departments 12th year. share data.

Maximizer CD-ROM $199 ($149 Track sales All account Enterprise 6.0 downloaded leads and data can be (Multiactive from Multi- customer kept elec- Software) active) history. tronically in for core one file. product

Salesforce.com Hosted by $50 per user Primarily a Good for (Salesforce service per month salesforce mobile sales .com Inc.) provider automation reps, but (SFA) system. any employee can use it.

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