Patrick Kelly, founder of PSS/World Medical Inc., outflanked established medical suppliers to build a billion-dollar business in just 15 years. How? By creating "a company of CEOs"--employees so empowered they can even fire their managers. His new book, Faster Company, shows how great (but not lax) employee treatment can make a great company ($24.95 from Wiley, 800 225-5945). For those whose workers aren't in charge, Managing Employee Performance Problems offers basic guidelines for dealing with troubles ranging from absenteeism to violence, with contact information and resources for help with specific problems ($14.95 from Crisp, 800 442-7477).
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