Disney said in a statement today that the transactions had resumed, after the Burbank, California-based company had said on its Japanese website yesterday that sales through iTunes of films, including “Frozen” and “Thor: The Dark World,” had stopped while rentals of existing titles continued.
“We deeply apologize to our customers for this enormous inconvenience,” Disney said in the statement today.
The two companies have had close ties in the past and Disney Chief Executive Officer Bob Iger has been a board member of Cupertino, California-based Apple since 2011. When video was first added to iTunes, the entertainment company was the first major studio to sign on with service.
Apple co-founder Steve Jobs was a director at Disney before his death in 2011. He became the entertainment company’s biggest shareholder after Disney in 2006 bought Pixar, the animation studio he helped create.
Calls by Bloomberg News to the media office of Apple in Japan seeking comment on the temporary halt weren’t immediately returned.
In addition to its film studios, Disney’s Japan businesses include retail stores and a mobile-phone business that sells branded devices and licenses content and games to wireless carriers in the country. The company had 46 outlets in Japan, according to its 2013 annual report.
Disney earns royalties from the Tokyo Disneyland operated by Oriental Land Co. (4661) The company doesn’t own an equity stake in the theme park operator, according to its annual report.
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