Apple Wins Lawsuit Dismissal Over Claims ‘Siri’ Stumbes

Apple Inc. (AAPL), maker of the iPhone, won dismissal of a consumer lawsuit claiming the device’s Siri voice-recognition feature doesn’t work as advertised.

U.S. District Judge Claudia Wilken in Oakland, California, today turned aside claims by four iPhone customers that Apple’s advertising was false and misleading. Contrary to Apple’s ads, the four said Siri doesn’t understand their questions or locate places they ask about.

Wilken said the users didn’t identify specific statements by Apple that were deceptive. “Apple made no promise that Siri would operate without fail,” she said in a ruling. “A reasonable consumer would understand that commercials depicting the products they are intended to promote would be unlikely to depict failed attempts.”

The judge dismissed the case with prejudice, meaning the plaintiffs can’t refile the complaint.

Ben Barnow, their attorney, didn’t immediately respond to a message left at his office for comment on the ruling.

In their complaint, the iPhone users cited Apple’s claim that Siri acts as an “intelligent assistant” that “listens to you, understands you, can answer your questions and even accomplish tasks for you.”

The case is In Re iPhone 4S Consumer Litigation, 12-cv-1127, U.S. District Court, Northern District of California (San Francisco).

To contact the reporter on this story: Karen Gullo in federal court in San Francisco at

To contact the editor responsible for this story: Michael Hytha at

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