On the night of Aug. 5, Andrew Rosen, the chief executive officer of Kaplan Inc., sent a memo to employees about the blockbuster news that their parent company, Washington Post Co., was selling its flagship newspaper.
Rosen’s message: The world will soon realize that Kaplan, which owns a chain of for-profit colleges, is crucial to the rest of the company’s prospects.
“For some years now, Kaplan has been the largest part of the Washington Post Co., and the most important determinant of its economic future,” Rosen wrote. “That wasn’t always fully understood by the broader market. It will be now.”
Kaplan’s role poses challenges for the company as for-profit colleges struggle with declining enrollment amid renewed competition from traditional colleges. For the past three years, President Barack Obama’s administration, Congress and state and federal authorities have scrutinized for-profit colleges’ marketing, job-placement claims and their students’ debt levels.
“Kaplan is a piece of a much larger story about the emergence of the for-profit education model that had its gilded age and is now facing its demise in the face of what we know about the horrible outcomes in the sector,” said Barmak Nassirian, director of federal policy at the American Association of State Colleges and Universities in Washington.
In 2012, Washington Post Co. -- which plans to change its name with the sale of the newspaper to Amazon.com Inc. (AMZN) CEO Jeff Bezos -- derived more than half its $4 billion in annual revenue from education businesses. Until several years ago, revenue and earnings growth at its Kaplan for-profit colleges helped offset declines at its newspaper.
Last year, amid declining enrollment, Kaplan said it stopped signing up students at nine campuses and was folding four others into nearby locations. Kaplan reported a $105.4 million operating loss for 2012, mostly because of restructuring costs and noncash charges related to the diminished value of the business.
Total enrollment at Kaplan University and Kaplan Higher Ed campuses plunged almost in half to 62,192 students at the end of the second quarter from 112,221 two years earlier.
Declines in revenue and students continued in the first six months of this year, though the company said it had an uptick in the number of new students signing up for classes.
“The higher education business is clearly the engine that needs to drive this business,” said Peter Appert, an analyst with Piper Jaffray & Co. in San Francisco who follows for-profit colleges. “I’m of the view that the for-profit post-secondary education industry is going to face significant challenges for the foreseeable future.”
Hughes cited the increase in new students signing up for Kaplan programs in the second quarter. The education division posted about $350 million in operating profit in 2010 and though it might not return to that level, it could well recover some of its past earnings power, he said.
“We’re closer to the point where the for-profits have their wind at their back than we have been during that last three or four years,” Hughes said.
Kaplan’s financial results are showing “steady improvement,” said spokeswoman Melissa Mack. One initiative, the company’s “Kaplan Commitment,” has let students sample courses for a three-week introductory period at no charge.
“Education is undergoing dramatic transformation with demands for more access, better outcomes and lower cost,” Mack said in an e-mail. “Kaplan’s expertise and global reach will enable us to lead the way on these badly needed reforms.”
Washington Post Co.’s education business has its roots in the acquisition of the well-known test preparation company from founder Stanley Kaplan in 1984. With $284 million in revenue last year, it’s now a relatively small part of the education unit.
Under the leadership of Washington Post Chairman Don Graham, the company expanded into for-profit colleges, offering many degrees online. In 2004, the education unit became the largest business in terms of revenue.
Kaplan marketed heavily to military veterans, who struggled to complete degrees and find well-paying jobs after graduation, Bloomberg News reported in November 2010. At the time, Kaplan said it had curtailed some of the practices that brought in the veterans, such as paying recruiters based on enrollment.
For-profit colleges, including Kaplan, ran into sharp criticism in Washington. Their growth came at the expense of students and taxpayers, according to a July 2012 report by the Senate Committee on Health, Education, Labor and Pensions, led by Iowa Democrat Tom Harkin.
The report found “overwhelming documentation of exorbitant tuition, aggressive student recruiting and abysmal student outcomes,” Harkin said. For-profit colleges disputed many of the findings and said their students struggle because they tend to be working adults from lower-income families.
Kaplan also has a growing international business, with $764 million in revenue last year, up 8.5 percent from a year earlier. Its overseas holdings include colleges in the U.K and Ireland, as well as businesses with students in Singapore, Australia, Hong Kong and China.
The international businesses are more profitable than those in the U.S., a bright spot for the company, said Robert Lytle, co-head of education practice at Parthenon Group LLC, a Boston-based management-consulting firm. Kaplan isn’t a client. The company also has a successful business helping international students make the transition to U.S. colleges, he said.
In the U.S., Kaplan will have to reinvent its colleges, shifting from the past for-profit education model that focuses more on marketing and enrollment growth than on educational results, said Richard Garrett, vice president and principal analyst at Eduventures, a Boston-based higher-education consulting firm that counts Kaplan as a client.
“I don’t think it’s an easy fix,” Garrett said. “It’s about long-term investment.”
To contact the editor responsible for this story: Lisa Wolfson at firstname.lastname@example.org