“If volumes are increasing, we will increase the time further,” he said in Lagos today. Monitoring will take place over the “next two months.”
The West African nation’s bourse added two hours to trading, setting 2:30 p.m. as the close, on Dec. 6. That led to an advance in the volume of shares traded, Ikazoboh said.
The exchange, which today inaugurated a call center, will respond to customer complaints within 24 hours, Ikazoboh said.
The center is “to ensure that all complaints are addressed within 24 hours, or depending on how complex the issues are, within 48 hours,” he said.
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