Tips on Buying Insurance

By Ben Steverman - 2011-09-14T20:16:16Z

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Getting health-care claims paid can be an arduous process, made worse by the penny-pinching of insurers, the complexity of policies, and inefficiencies in the health-care system, says Joseph Ditré. His advice: "Don't give up. And get help." Ditré's nonprofit Consumers for Affordable Healthcare, in Augusta, Me., is one of the organizations funded as "consumer assistance programs" by the 2010 federal health-care reform. Although not available in the 17 states that didn't apply for funding, the programs work with consumers one on one, helping them resolve difficult health-care claims.