Until now, executives have focused on two forms of strategic advantage: structural and capability-based. The Big Shift challenges both. It...

"Bye, bye, organization guy." Those words start the first chapter in the estimable Daniel Pink's Free Agent Nation, published in...

About two years ago, on the sixth floor of the Deloitte offices in San Jose, we began outlining a new...

We were talking to the VP for online strategy at a big Silicon Valley company last week. Among other tasks...

Collaboration is one of those words that everybody loves and uses. At many companies, at least until the recession hit,...

For the big German software company SAP, it was a classic chicken-and-egg dilemma. The year was 2003, and SAP was...

A friend had just received an inscrutable error message. Err = 8008, it read, entirely unhelpfully. What mysterious problem was...

In our previous post we suggested a new collaboration curve was emerging in which the more participants and interactions you...

There's a classic story in economics primers illustrating the power of network effects. It tells how the first fax machine...

In the 1920s a group of analysts at a U.S. Air Force base outside Dayton, Ohio, were following an intriguing...

In our last post, we discussed talent development as an operational challenge. This time around we'll explore how the organization...

It might seem a peculiar time to talk about talent. Aren't most people these days happy just to have their...

In recent posts we've described a massive institutional transformation that will occur as part of the big shift: the move...

The past belonged to push, but the future belongs to pull. That's an argument we've made before and in our...

If you follow the logic laid out by historians such as the late Alfred Chandler, who wrote classics like Scale...