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Pixetell: Email with pointers

I came across a pumped-up email system called Pixetell that could help with a problem I’ve been having. Of late, I’ve been writing laborious click-by-click instructions to explain to people on a Ning network how to change their profiles. Sometimes the written word is a round-about way of communicating.

With Pixetell, it would be easier. You describe or explain whatever you want in your voice as you move the cursor around and click. And then it all goes in an email. The person receiving it might as well be looking over your shoulder. Here’s a video demo featuring my colleague Arik Hesseldahl.

The technology looks useful. It would be great for help desks. Not sure at this point if the rest of us would shell out $9 or $19 a month to be able to generate these messages. (Everyone can receive them, but for now, subscribers have to have Windows machines.) Looks like something that Microsoft and Google could add as an enhancement. In fact, it may compete with parts of Google Wave. But Pixetell looks far simpler. (I started to watch the Google Wave video, but then realized, to my horror, that it wasn’t a minute and 20 seconds, but an hour and 20 minutes.)

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