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Businessweek Archives

Bureacracy Kills


That’s right. Red tape proved fatal at Milan’s Santa Rita Clinic, which the Italian press has dubbed “The Clinic of Horrors.”

Indeed it’s horrific that doctors there are accused of performing unnecessary surgeries that claimed that lives of five patients and left others permanently maimed.

“How can red tape kill?” you ask. Well, when a system provides monetary incentives for performing certain acts, people will probably perform them. In this case, police allege that doctors at the clinic performed the bogus surgeries to increase the fees received from Italy’s public health service.

Does your organization’s bureaucracy reinforce reckless behavior?


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