Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Bloomberg Customers

Businessweek Archives

Demonstrate Flexibility When Troubleshooting

Unplanned change is a business reality. Behaving constructively and calmly in these situations of surprise and unexpected change is a leadership essential, and can sometimes mean experimenting with something you don’t entirely agree with. Here are some ways you can be flexible during business upheaval:

1. Listen closely to other peoples’ analysis of the problem and summarize your understanding of their ideas.

2. Encourage them to expand on their ideas, allowing them to develop further and think through various solutions.

3. When asking questions, make sure your aim is to help the idea to be successful, and not to shoot holes in it.

4. If an idea has merit, attempt to work with it for a certain period to see if it fixes the problem. When it comes to analyzing your own ideas, check your ego at the door and accept criticism.

5. Whether or not you implement the new idea, be sure to compliment those who were prepared to forward an alternative view. By praising others in this way, you will encourage more of this behavior when something unexpected pops up.

As a manager, it pays to be somewhat malleable. Your flexibility will expose you to new points of view that you may not have considered on your own, and create a culture in which your employees feel free to think for themselves.

Keith Ayers



West Chester, Pa.

blog comments powered by Disqus