Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Bloomberg Customers

Businessweek Archives

3M's Battle Between Efficiency and Creativity--Inside Innovation Issue #5.

You see it again and again: Six Sigma versus Innovation. The latest issue of IN tackles that issue with an indepth look by Brian Hindo at how 3M lost much of its creativity in search of process efficiency and how it got it back.

Some companies??ank of America, Starwood and others??ppear to have found that balance between efficiency and creativity but it?? rare and difficult to achieve. Sometimes they have to double-track the two processes and then link them up somewhere in the organization.

In the past, cost cutting and quality control gave companies a competitive edge. Now they need something more. But managers trained in Six Sigma, which aims to reduce risk and variability, have a difficult time embracing design thinking and innovation because they aim to raise risk and increase variability. Managing that higher risk and variability requires new skills and talents that many sitting managers just don?? have.

The 3M story is an in-depth look at this conundrum, which may be the most important facing business culture today.

blog comments powered by Disqus