Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Businessweek Archives

Starwood Loses Its CEO--Is It's Innovation At Risk?

On My Terrible Spelling. Sorry. |


| The Best Products For 2007--Here's The Design Jury.

April 02, 2007

Starwood Loses Its CEO--Is It's Innovation At Risk?

Bruce Nussbaum

Starwood announced that its CEO Steve Heyer is retiring at the request of the board of directors and I'm hoping the dispute is about his management style rather than the company's management direction. Starwood, which runs a number of great hotels, including W, is one of the few service companies around that really knows service innovation. Jeneanne Rae at Peer Insight has written about Starwood's ability to innovate. It tested out its new Aloft concept--inexpensive hotel rooms, on Second Life very early.

Starwood appears able to combine Six Sigma-type metrics with an innovation culture. Most companies, at best, can do one at a time.

01:35 PM


TrackBack URL for this entry:

blog comments powered by Disqus