Bloomberg the Company

Bloomberg Anywhere Login

Bloomberg

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.

Company

Financial Products

Enterprise Products

Media

Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000

Follow Us

Industry Products

Magazine

Speaking Out: SAP's Henning Kagermann


Are corporate buyers skeptical about tech these days?

It depends on the companies -- whether they were oversold. We had a more conservative approach about the Internet. We never told the clients they had to rip out the old stuff. We did not close $100 million deals on what is now shelfware. Some corporations aren't happy with other tech companies. To some extent, these companies have spoiled the market.

How do you overcome this?

There is less confidence, less trust. It's very important for us to behave like a mature industry. So far, we have not. It was not "client first," it was "us first." We have to improve customer relations, make the business case, and not promise anymore that we have the Holy Grail. It's hard work. It's rebuilding the relationship. It's what we do.

Are you adapting your software for new technologies, such as radio-equipped tags for inventory?

People are just starting to work with it. We're codeveloping with Procter & Gamble. Ultimately, probably in a year, we'll sell it as a packaged application.


The Aging of Abercrombie & Fitch
LIMITED-TIME OFFER SUBSCRIBE NOW
 
blog comments powered by Disqus