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Table: Your Payback Is Past Due


Some big companies are being called on the carpet by regulators

BURDINES

The Florida Attorney General is investigating whether the department-store chain unfairly added club memberships to customers' credit cards

FLEET MORTGAGE

The Minnesota AG's office has sued the unit for adding insurance fees--for everything from dental coverage to home protection--to mortgage bills

HCI DIRECT

The direct-mail giant was sued by 11 states for charging customers for samples of panty hose they never ordered

JUNO ONLINE SERVICES

The FTC settled with the Internet service provider after it failed to offer a telephone number for customers to cancel service after a free-trial offer


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