WHAT: A slim phone with Microsoft's operating system due out in Europe later this year.
PLUSES: Synchronizes with desktop contact lists and schedules and can handle Word and Excel--even play MP3 music.
PROBLEMS: This new hardware on Europe's G2.5 networks could run into bugs--and backlash.
WHAT: An update of the Web-surfing Communicator, this time with a color screen,e-mail links, and the new Symbian operating system. It hit the market in June at a price around $800.
PLUSES: Already available with tested tech, backed by the world's No. 1 phonemaker. Keyboard makes data entry far easier.
PROBLEMS: Tougher and slower to synchronize to the PC; current version doesn't run on G2.5 networks.
Data: BusinessWeek, company reports