Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Bloomberg Customers

Businessweek Archives

The Trust Thing, Online And Off

Business Week -- Our Readers Write

The Trust Thing, Online and Off

Although my dry-cleaning company is not a dot-com, we have delivered like one for years--offering home pickup and delivery ("Online Sales: Still a Threat," Cutting Edge, July 24).

Despite numerous promotional offerings, only a small number of families we serve have ever been willing to give us a try.

Why? Because most people aren't home to meet our driver, and they're uncomfortable having their clothes left outside. Although we let customers give us the code to their garages, no more than a handful have ever taken us up. It seems that trust is just too big of an issue.

David R. Porter


Garment Care

Kansas City, Mo.

blog comments powered by Disqus