Bloomberg Anywhere Remote Login Bloomberg Terminal Demo Request


Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.


Financial Products

Enterprise Products


Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000


Industry Products

Media Services

Follow Us

Bloomberg Customers

Businessweek Archives

Don't Just Cater To La Creme

Business Week -- Our Readers Write

Don't Just Cater to la Creme

Now I understand why some of the restaurants with the best food and atmosphere don't make it ("Maitre d'Online," Strategies, May 24).

Equal service for all is how a restaurant can assure repeat customers and referrals. Don't they understand that one unhappy customer will cost them more in lost business than the one happy customer can give them?

Singling out the creme customers is being shortsighted. I depend on repeat and referral business to be successful, and it is free advertising. I have learned you cannot tell which customers will be your best.

Don't take any chances. Treat all your customers as if they are your best.

Jay Cohen

Pompano Beach, Fla.

blog comments powered by Disqus