Bloomberg the Company & Products

Bloomberg Anywhere Login

Bloomberg

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.

Company

Financial Products

Enterprise Products

Media

Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000

Communications

Industry Products

Media Services

Follow Us

Businessweek Archives

Clearing Customs


Special Report: ENTERPRISE: IN BOX

CLEARING CUSTOMS

Coping with customs is no easy trick: Only 36% of 751 small-business exporters surveyed by Federal Express Corp. said they understand the regulations for countries to which they export. In fact, when asked about major obstacles, export managers for businesses with 100 employees or less named customs the No.1 barrier. Getting products through takes an average of four days, the survey found.

Surprisingly, most businesses told Federal Express they suffer no financial loss as a result of delays. "They are being incredibly naive when they say that," says James J. Wheeler, vice-president of Global Trade Services, noting the phone calls, the aggravation, and the loss of a customer's "good will." The top three markets for small business exports? Canada, Mexico, and the United Kingdom, the survey found.EDITED BY AMEY STONE


LIMITED-TIME OFFER SUBSCRIBE NOW
 
blog comments powered by Disqus