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A Dangerous Game Called Outsourcing


Readers Report

A DANGEROUS GAME CALLED OUTSOURCING

Regarding your article "Is in-house design on the way out?" (Design, Sept. 25), many organizations, including mine, are beginning to outsource R&D to outside contractors and consultants. As you pointed out, these secondary sources often have the resources and knowhow required to generate high-quality products in shorter time frames.

Although it's a short-term benefit, organizations need to weigh this against the potential long-term consequences of having the understanding of important technologies reside outside the controlling and responsible organization. If a product change is needed as a result of a market- or quality-driven situation, the organization must respond, and the outside design resource may not be available.

Kevin L. Meyer

Mountain View, Calif.


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