Bloomberg the Company & Products

Bloomberg Anywhere Login

Bloomberg

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.

Company

Financial Products

Enterprise Products

Media

Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000

Communications

Industry Products

Media Services

Follow Us

Businessweek Archives

Gateway Gets Wise


Technology & You: BULLETIN BOARD: CUSTOMER SERVICE

GATEWAY GETS WISE

Computer manufacturers are bracing for a flood of help calls from befuddled customers when Windows 95 ships in late August. Gateway 2000, which admits that customers calling for support have often encountered busy signals or long waits on hold, is getting ready by setting up a 24-hour, 7-day-a-week help operation. And because Gateway is having trouble finding workers in its home of North Sioux City, S.D., and neighboring Sioux City, Iowa, it plans to build a staff of more than 750 people at a new support center in Kansas City, Mo.BY STEPHEN H. WILDSTROM


LIMITED-TIME OFFER SUBSCRIBE NOW
 
blog comments powered by Disqus