Bloomberg "Anywhere" Remote Login Bloomberg "Terminal" Request a Demo

Bloomberg

Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world.

Company

Financial Products

Enterprise Products

Media

Customer Support

  • Americas

    +1 212 318 2000

  • Europe, Middle East, & Africa

    +44 20 7330 7500

  • Asia Pacific

    +65 6212 1000

Communications

Industry Products

Media Services

Follow Us

Businessweek Archives

A Cd That Could Help Glitch Hunters


Bits & Bytes

A CD THAT COULD HELP GLITCH-HUNTERS

A single personal- computer program can contain millions of lines of complex programming code, so it's difficult for a corporate technical support staff to know all the intricacies needed to solve problems. One solution is to call a software maker's technical support phone, but that means racking up charges of $5 per minute and more. Computer Library thinks it has a better way.

Support on Site is a compact disk containing information and tips on some of the more popular but technically dizzying programs such as Aldus Corp.'s PageMaker desktop publishing package. The CD-ROM data base, which costs $1,295 annually and is updated monthly, also has the notes and information used by the software publishers' own technical support personnel. Currently, only a dozen programs are covered, but the New York company says it plans to add more programs soon.EDITED BY PAUL M. ENG


LIMITED-TIME OFFER SUBSCRIBE NOW
 
blog comments powered by Disqus